Emergency maintenance and handyman services for rental cabins and beach houses.
Cleaning + maintenance
Purpose-built STR brand (the name is literally "5-star STR"). Cleaning **and** handyman/maintenance. Offers a "5 star guarantee" — refunds the cleaning fee if the guest doesn't leave a 5-star review. Serves greater Asheville (site)
Cleaning + maintenance
**300+ clients** in the Smokies. Cabin cleaning for VRBO/Airbnb/Evolve plus cabin maintenance (air filters, jacuzzi cleaning, appliance checks) and **24/7 emergency maintenance** (site)
Cleaning + maintenance
Sevierville, Pigeon Forge, Gatlinburg, Pittman Center, Wears Valley — "virtually anywhere in Sevier County." Departure cleans after every checkout plus deep and end-of-construction cleaning (site)
Cleaning + hot tub + maintenance
Pigeon Forge, Gatlinburg, Sevierville, Wears Valley, Newport, Kodak. Cabin cleaning **including hot tub drain/clean/refill after every guest**, plus pool cleaning, landscaping, painting, handyman (site)
Minor service calls may start around $100–$200 plus materials; after-hours and specialized repairs cost more.. Request pricing by home size and turnaround type, then confirm whether rush work, travel, supplies, or weekend calls are billed separately.
The scope should state diagnosis, labor, materials, photos, and whether the technician will communicate directly with guests. A provider should also flag damage, safety concerns, and missing inventory promptly, ideally with time-stamped photos.
Use a provider that can triage urgent guest issues, quote non-emergency repairs, and close out each job with photos and notes. Start with a paid trial turnover or small project, give the provider a written checklist, and review results after the first 2–3 jobs.
No insurance, no approval threshold, and no documentation of completed work are meaningful warning signs. Be cautious if the provider will not define scope, share insurance details when relevant, or explain who covers work when the usual technician or cleaner is unavailable.